Migrate from Box at Yale to Secure Box (or Secure Box to Box at Yale)


If you are on Box at Yale and need to be moved to Secure Box to store High Risk data, or want to move from Secure Box back to Box at Yale please follow these steps:

  1. Submit a ticket to the ITS Help Desk
  2. In the 'Please describe your issue or request below' field note that you want to migrate your account from Box at Yale to Secure Box or from Secure Box to Box at Yale

These requests are typically completed within two business days. Once the migration is started you will receive an email with instructions to follow to complete the migration of your account and you will receive a notification that your ticket has been closed. If the email is lost you can follow the steps below in the 'Migration Completion Steps'  section.

Notes: Once you complete these steps it can take several hours for your data to be available to you again as it migrates from one environment to the other.

 

Migration Completion Steps

This is the email that you receive when being migrated to SecureBox

Your Box At Yale account is ready to be moved into our "Secure Box" instance. In order to complete this process, you will need to log into your Box account and accept the invitation to join Secure Box. Here's how to do it:

  1. In a web browser on a computer, go to http://www.box.com
  2. If the webpage says, "Part of Yale University?", look below the "Continue" button and click on the link that says "Not a part of Yale University?"
  3. On Box's homepage, in the upper right-hand corner, click "Log in"
  4. Log in using your Yale email address (not your NetID) and password.
    1. If your password doesn't work, click on the "Reset Password" link and follow the instructions to reset your password. *
  5. Once you are logged into your Box account, you will see an invitation to join the Yale enterprise.
  6. Accept the invitation. If you then see a Terms of Service agreement, accept that as well.
  7. Quit from your web browser, then start it up again.
  8. Go to http://box.yale.edu
  9. Log in using your NetID and password.