Convert a Box@Yale account to a personal Box account


The Box Transfer Service allows a Box at Yale account to be converted to a personal box.com account. Personal box.com accounts migrated from Box @ Yale are free of charge, non-expiring, and provide 50GB of Storage. You may optionally pay Box for additional Storage and services; see box.com/pricing for details.

Eligibility

Step 1: Check your storage usage and remove data, if necessary

  1. In the upper right corner of your Box @ Yale account, click your name and then select Account Settings.
  2. Check the Storage (used/total) line in the Account Information section.
    1. If the "used" amount (the number on the left) is less than 50 GB, proceed to "Step 2: Add a non-Yale email address to your Box @ Yale account" below.
    2. If the "used" amount of your Storage exceeds 50 GB, you will need to remove some data from your account. Personal Box.com accounts available through this service have a quota limit of 50 GB. Please note that deleting items from your Box account is a two-step process:
      1. Deleting an item moves it into your Box account's Trash folder.
      2. You must then go into your Trash folder. Above the file listing in your Box account, locate the words "All Files." Click the small triangle to the right of this, and select Trash. You will see your recently deleted items here; you must now delete them from this location to permanently delete them from your Box account.
      3. Once your storage use is less than 50 GB, you may proceed to Step 2 below.

Step 2: Add a non-Yale email address to your Box @ Yale account

  1. In the upper right corner of your Box @ Yale account, click your name and then select Account Settings.
  2. In the Login and Email Addresses section, click "Add Email."
  3. Enter your non-Yale email address. Please note that you must specify an email address not already associated with another Box.com account.
    • Note: We also recommend that the non-Yale email address not be associated with another university or organization.
  4. Confirm your non-Yale email address via the email link sent by Box.

Step 3: Transfer your Box @ Yale account to your box.com account

  1. Log in to the Yale Box Account Transfer Utility at boxtransfer.its.yale.edu/ybatuwebapp.
  2. Confirm that your Box @ Yale account does not contain any Yale-owned confidential data. You are not eligible for migration if you have any Yale-owned confidential data.
  3. Confirm that you want to transfer your Box @ Yale account to a personal box.com account.
  4. Click 'Transfer'.
  5. The utility will run and notify you upon completion.

Step 4: Set your personal box.com account password

  1. Go to app.box.com/reset to request a password reset link.
  2. Click the password reset link. The link will be sent to your Yale email address.
  3. Set a new personal box.com account password. You will then be logged in to your Box.com account.
  4. Your Box @ Yale account has been converted to a personal Box account. From now on, you will log into your Box account via box.com using the email address you specified in Step 2c above and the password you chose in Step 4c above.