Microsoft 365 Email & Calendar Best Practices, How-To's, and Support Information


Exchange Online, hosted on Microsoft Office 365, is a fully integrated email and calendaring solution with automatic mobile email and calendar synchronization to handheld devices.

Features include:

Office 365 Email is accessible from the Office 365 portal; sign in with your Yale email address and password.

Best Practices

Calendaring Best Practices

Microsoft 365: Best Practices for sending email with sensitive information

Microsoft 365: Collaboration Best Practices

General

Storage Quota and Mailbox Management Tips

Outlook for Office 365 training through the Microsoft Help Center

Office 365 Email Yale online training through LinkedIn Learning

Email Management

Archiving or exporting your email

Sending an encrypted email

Viewing Full Message Headers

Microsoft notifications in your Yale email

How to access a Shared Mailbox in Microsoft 365 Outlook Web Access

Microsoft 365 email distribution list FAQ

Distribution Lists at Yale – FAQ

Managing Distribution Lists in Outlook Web Access (OWA)

Request a distribution list

 

Calendaring

Scheduling in Outlook for Resources (Rooms, Event, Vacation and Equipment Calendars)

Use Scheduling Poll in Outlook to find good meeting times

Notifications for meeting updates in Outlook

How to request a Resource Calendar (Room, Event, or Vacation)

Request a resource calendar

 

Account Management

Accessing your Office 365 email account options

Office 365 User Account Request

Outlook delegation and sharing

Accessing your Microsoft 365 or EliApps email on the web

Removing and reading your email in the Mail app on iOS

Request, change, or delete an email alias

Adding or removing your account on Android Devices

Blocking or allowing a sender in Outlook

Changing a display name associated with an email address

Add Shared Email on the Outlook mobile app

How to request a Microsoft 365 Shared Mailbox

Adding or removing your account on Outlook for the Mac Operating System

Adding or removing your account on Outlook for the Windows Operating System

Adding or removing your account in Outlook Mobile for iOS devices

Requesting, changing, or deleting a user account

Email app and OS requirements to support DUO MFA Everywhere

How to access a Shared Departmental Account in Outlook 2016

Request email configuration or migration for an existing account

 

Help & Support

If you experience an issue or have a question contact the ITS Help Desk at 203-432-9000 or visit the website to view answers to trending questions, search how-to articles, start a chat, or report a problem.