Microsoft Teams sites are by default set to be private. This improves security by ensuring files stored in a Team can only be accessed by members of that Team. In some cases, you may run into a situation where you need to make specific files stored in a Team available to non-team members or to create a link to a file so anyone with the link can access it (e.g. if you need to make a video available on a web page). You can request a specific Team site be opened up for this functionality by opening a support ticket.

Opening a support ticket

1. Navigate to the Yale University Microsoft 365 homepage
2. Select the Open a support ticket button
3. Provide the name of the Team site you want to have sharing enabled for (e.g. Please enable the sharing of files for team named XXYY)
4. These requests are completed within 2 business days