OneDrive for Business Best Practices, How-To's, and Support Information


OneDrive for Business is an Office 365-based cloud service that allows you to store personal files in a secure environment, share them with others, and access them from anywhere on any device.

 Features include:

OneDrive is accessible from the Office 365 portal; sign in with your Yale email address and password. 

Best Practices 

Best Practices for data storage in collaborative file services

Best Practices when sharing files

File Storage Use Cases and Tips

Collaboration Best Practices in Microsoft 365

General Knowledge

OneDrive Quick Start

Quick Start Guide (PDF)

OneDrive Training Videos

OneDrive Help Center (knowledge articles and training)

Restrictions and limitations in OneDrive and SharePoint

How do I check my OneDrive storage usage?

File Sharing

Sharing files and folders in OneDrive

External Users' Experience with Yale's Shared Data Links from OneDrive, SharePoint, or Teams

Stop sharing or change permissions

Request a file upload from an individual

Audit files and folders you have shared

Sharing and viewing files in the mobile OneDrive app

File Management

Manage files and folders in OneDrive

Using the Manage Access feature in OneDrive or SharePoint

Request Sign-Off on a document in OneDrive, SharePoint or Microsoft Teams

Upload and save files and folders to OneDrive

Create files and folders

Delete and restore deleted files

Restore a previous version of a file

Restore OneDrive from a point in time

Automatically backup important folder on your local PC to OneDrive

Move files between OneDrive, SharePoint and Teams

Set up a secure file transfer folder

File Syncing

OneDrive Sync client installation

Sync OneDrive files and folders in Windows

Sync OneDrive files and folders in MacOS

Save local storage space with Files On-Demand

Mobile app setup

Help & Support

OneDrive System requirements

Fix OneDrive Sync issues

Request additional storage

Microsoft 365: Transferring Secure Files FAQS

If you experience an issue or have a question contact the ITS Help Desk at 203-432-9000 or visit the website to view answers to trending questions, search how-to articles, start a chat, or report a problem.