Overview

Eduroam is an international roaming service that allows participating higher education institutions to access wireless networks at other participating institutions. Users connect with their home university credentials.

When to Use

• You are visiting Another University, Research Institution, or conference and need secure internet access. 
• You are visiting libraries, museums, or government research facilities that offer eduroam access for visiting scholars and students, and need secure internet access. 

Connect to Eduroam 

1. Locate Eduroam within your list of available wireless networks.
2. Sign in using your Yale NetID and NetID Password. The logon format is username@home university. If you are visiting Yale, sign in using credentials from your home university.
   • Example for Yale:
     
     • Username: netid@yale.edu
     • Password: your Yale NetID password

Participating Institutions

Visit the Eduroam website to search for participating institutions. 

Common Issues

Issue	Resolution
What should I do if I do not see Eduroam as an available wireless network?	Confirm that the university you are currently located at participates in Eduroam. Contact the Help Desk of the host institution you are visiting to verify that the Eduroam network there is working correctly. For Yale, if you have not yet connected to the Yale wireless network with your device, visit the Yale Software Library and install the SecureW2 supplicant. Then, connect to Eduroam.

Related Articles

• Connect to the YaleSecure Wireless Network

Need Further Assistance?

Contact the ITS Help Desk

• Phone: 203-432-9000
  • Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. (Escalation support remains available after hours, on weekends, and during holidays for time-sensitive, health, life, or safety critical issues).
• Schedule a Callback
• Visit an in-person support center