When to Use
- When creating, changing, or resetting your netID password
Guidance
When creating or changing your NetID password, please see the following guidance:
- Create passwords that contain 12 or more characters.
- Use a passphrase, where possible. A passphrase is a string of words with spaces, for example:
- My motto is lux et veritas
- I have the biggest dog on my street
- Include special characters (such as @ ! * %) if the password is less than 12 characters in length.
- Do not use the same password for different accounts.
See guide 1610 GD.01: Selecting Good Passwords for more details.
Information to avoid
- The names or initials of you, your children, pet, partner, or celebrities.
- Numbers like your birthday, anniversary, or important years.
- Letter or number sequences (e.g., 1234, qwerty, abcd).
- Personal information like your email, phone number, or address.
Related Articles
Need Further Assistance?
Contact the ITS Help Desk
- Phone: 203-432-9000
- Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. (Escalation support remains available after hours, on weekends, and during holidays for time-sensitive, health, life, or safety critical issues).
- Schedule a Callback
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Visit an in-person support center